Frequently Asked Questions
1. What is Maalya by Isvari?
Maalya by Isvari is a fashion and lifestyle brand offering elegant, trend-forward, and qualitydriven collections thoughtfully designed for both men and women.
2. How can I place an order?
You can place an order directly through our website by selecting your preferred product, size, and completing the checkout process.
3. Do you offer Cash on Delivery (COD)?
Cash on Delivery (COD) is currently not available. We accept secure online payments through UPI, Debit/Credit Cards, and Net Banking.
4. How long does shipping take?
Orders are usually processed within 1–3 business days and delivered within 5–7 business days depending on your location.
5. How can I track my order?
Once your order is shipped, you will receive a tracking link via email or WhatsApp to track your shipment.
6. What is your return and exchange policy?
We offer easy returns and exchanges for eligible products within a specified period after delivery. Products must be unused and in original condition.
7. How can I contact customer support?
You can contact us through the Contact Us page, email, or WhatsApp support available on our website.
8. Do you launch new collections regularly?
Yes, we frequently launch new collections and trendy styles to keep our customers updated with the latest fashion.
9. Can I cancel my order after placing it?
Yes, orders can be cancelled before dispatch. Once shipped, cancellation may not be possible.
10. Is my payment information secure?
Absolutely. We use secure payment gateways and encryption technology to keep your payment details safe.
11. How can I stay updated about new arrivals and offers?
You can follow us on social media and subscribe to our updates for the latest collections, offers, and announcements.
12. Do you offer customized or made-to-order outfits?
Selected products may offer customization options. Please contact our support team for more details.
13. Why should customers choose Maalya by Isvari?
Maalya by Isvari focuses on premium quality, elegant designs, customer satisfaction, and trendy fashion at affordable pricing.